Senior Associate, Insights- Côte d’Ivoire (Full Time)

About ESPartners

ESPartners (Entrepreneurial Solutions Partners) is a leading consultancy founded in 2010 in Washington DC, dedicated to fostering sustainable enterprise development across Africa. With regional offices in Abidjan (Côte d’Ivoire) and Kigali (Rwanda), we serve West, Central, East, and Southern Africa.

Our mission is to empower African entrepreneurs with the tools for sustainable success. We deliver “Intelligent Capital™” – a unique combination of insights and funding – through two key practice areas:

• SCALE: Supporting entrepreneurs from ideation to acceleration, with access to diverse financing solutions
• INSIGHTS: Providing innovative consulting services for sustainable development through value chain optimization and business strategy

ESPartners has four core values expressed via P.A.C.E.: Passion, Agility, Collaboration and Equity.

Position Overview

Based in the Abidjan office, reporting to the Insights Practice Manager, the Senior Associate, Insights is a key member of the team and is primarily responsible for the end-to-end management of Insights projects: from P&L to team management. 

He is also heavily involved in defining the strategic direction of the organization and its portfolio. The Senior Associate, Insights is expected to actively contribute to sales growth and the successful execution of all ESP-related assignments. 

Duties and Responsibilities

• Designing and conducting quantitative analyses; 
• Structuring and conducting qualitative and quantitative interviews and surveys in industries and/or markets where our customers operate or intend to operate. These interviews deal with subjects that are both complex and sensitive. They require extremely rapid analysis and a high degree of maturity;
• Formulate and present our recommendations to our customers; 
• Work closely with our customers to implement the recommendations. This requires building consensus with operational management to support the implementation of change;
• Lead and mentor Associates, Consultants, Analysts and Junior Analysts responsible for implementation, and transfer knowledge and skills to them.

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Specific expectations include:

• Leadership / Collaboration: Perceived as a firm leader. Takes full responsibility for the management of various projects, including customer relationship management. Achieves results at a very high level with minimal supervision. Facilitates smooth internal and external processes and strong team communication. Acts as a resource for other team members.Leadership / Collaboration: Perceived as a firm leader. Takes full responsibility for the management of various projects, including customer relationship management. Achieves results at a very high level with minimal supervision. Facilitates smooth internal and external processes and strong team communication. Acts as a resource for other team members.
• Insights / analysis: Creates convincing, high-quality results. Demonstrates sound knowledge of the range of analysis tools available and their appropriate application; ability to develop and progressively improve existing tools.Insights / analysis: Creates convincing, high-quality results. Demonstrates sound knowledge of the range of analysis tools available and their appropriate application; ability to develop and progressively improve existing tools.
• Customer relations: Perceived by customers as a trusted advisor and senior ESP professional. Integrates customer perceptions and concerns to ensure impact. Owns the customer relationship. Seen by customers as a subject matter expert. Influences customers to follow recommendations and strategic advice.Customer relations: Perceived by customers as a trusted advisor and senior ESP professional. Integrates customer perceptions and concerns to ensure impact. Owns the customer relationship. Seen by customers as a subject matter expert. Influences customers to follow recommendations and strategic advice.
• Delivery/Learning: Expertly manages the customer/team interface, translating customer commitments into processes and deliverables that meet customer expectations. Facilitates further involvement of experts in meetings and project activities, as required. Seeks feedback and improves own performance accordingly. Initiates learning efforts and contributes to ESP’s knowledge base. Understands the professional development objectives of other staff members and facilitates this development.Delivery/Learning: Expertly manages the customer/team interface, translating customer commitments into processes and deliverables that meet customer expectations. Facilitates further involvement of experts in meetings and project activities, as required. Seeks feedback and improves own performance accordingly. Initiates learning efforts and contributes to ESP’s knowledge base. Understands the professional development objectives of other staff members and facilitates this development..
• Industry acumen / Thought leadership: articulates the value that ESP-led analysis can bring to a specific team or customer problem; able to define the range of alternative approaches to the problem and clearly explain trade-offs. Shows good insight into market trends and industry dynamics across a wide range of sectorsIndustry acumen / Thought leadership: articulates the value that ESP-led analysis can bring to a specific team or customer problem; able to define the range of alternative approaches to the problem and clearly explain trade-offs. Shows good insight into market trends and industry dynamics across a wide range of sectors.
• Presence / communication: displays a strong presence in all parameters. Actively manages the framework of customer and internal commitments to ensure expected results. Articulates compelling stories to communicate all types of data. Contributes significantly to hypothesis generation and conclusion articulation. Is a role model in terms of enthusiasm and motivation.Presence / communication: displays a strong presence in all parameters. Actively manages the framework of customer and internal commitments to ensure expected results. Articulates compelling stories to communicate all types of data. Contributes significantly to hypothesis generation and conclusion articulation. Is a role model in terms of enthusiasm and motivation.
• Sales / Brand Development: expertly manages the proposition development process. Collaborates with senior colleagues to achieve successful sales projects. Identifies new or additional sales opportunities. Begins actively writing articles or speaking at conferences – emerging establishment of personal brand building (2-3 articles and/or events per year). Reinforces ESP brand through project execution and presence.Sales / Brand Development: expertly manages the proposition development process. Collaborates with senior colleagues to achieve successful sales projects. Identifies new or additional sales opportunities. Begins actively writing articles or speaking at conferences – emerging establishment of personal brand building (2-3 articles and/or events per year). Reinforces ESP brand through project execution and presence.
• Business management: Actively participates in and defines financial and non-financial objectives and assumptions regarding regional strategy. Links human and other resource requirements to financial objectives and profitability. Understands and implements the systems and infrastructure necessary to ensure smooth operations and a professional image to external stakeholders.Business management: Actively participates in and defines financial and non-financial objectives and assumptions regarding regional strategy. Links human and other resource requirements to financial objectives and profitability. Understands and implements the systems and infrastructure necessary to ensure smooth operations and a professional image to external stakeholders.

Required Qualifications

• You have a Bac +5, successful experience (more than 5 years) in the consulting field and you speak English;
• You combine autonomy in your area of responsibility with team spirit on your project;
• You are curious, have good interpersonal skills and a keen sense of analysis;
• You want to join a motivating professional environment where you share our values;
• You speak and write English and French impeccably;
• Strong computer skills (Word, PowerPoint & Excel);
• Solid knowledge and experience in the use of data collection platforms (CSPro, SurveyCTO…);
• Solid knowledge and experience in the use of statistical software (Stata, SPSS, R…)

We offer

• An opportunity to become part of a highly professional, motivated, and dynamic team. 
• A unique opportunity to have a strong impact in building the African entrepreneurial sector. 
• An entrepreneurial adventure to be lived daily. 
• An unparalleled personal and professional growth as our longer-term objective is to train / Help the next generation of entrepreneurs. 
• A structuring and expanding initiative. 
• Access to a high-level network 
• A good opportunity to challenge and grow with a competitive rewarding package. 

How to apply

Please send your CV, cover letter and two (02) references to the following email address, specifying the job title:

 esptalent@espartners.co